Privacy Policy for VantaLoop Retail
Last updated: 10/25/25

1. Introduction
Welcome to VantaLoop Retail (“we”, “us”, “our”, “VantaLoop”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.vantaloopretail.com (the “Site”) and any related services (together, the “Services”).

By using the Site or our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect
We may collect and process the following information about you:

  • Personal Information You Provide: When you subscribe to our newsletter, request a consultation, contact us, or otherwise interact with us, we may collect your name, email address, phone number, company name, job title, and any messages or comments you provide.

  • Transactional/Service Information: If you engage our services (e.g., consultations, software integrations), we may collect relevant business/contact details and service usage data.

  • Usage & Technical Data: We automatically collect information when you access the Site, such as your IP address, browser type and version, device identifiers, operating system, referral source, pages visited, time and date of access, and other diagnostic or analytic data.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to personalise your experience, analyse usage, and for marketing/advertising (see Section 5 below).

3. How We Use Your Information
We use the information we collect for purposes including:

  • To provide, operate and maintain our Site and Services.

  • To contact you regarding consultations, services, products, or promotions.

  • To improve our Site, products and services, including via analytics and user feedback.

  • To personalise your experience (e.g., content, communication preferences).

  • For marketing, including sending you newsletters, offers, and updates — subject to your consent where required.

  • To comply with applicable legal obligations and protect our rights.

4. Legal Basis for Processing (if applicable)
Where required (for example under GDPR), our legal bases for processing your personal data include:

  • Your consent (you have opted-in to communications, newsletters, etc.).

  • Performance of a contract (you engage our services).

  • Legitimate interests (such as improving our website, analysing user behaviour, marketing our services) provided your rights do not override those interests.

  • Compliance with a legal obligation.

5. Cookies and Similar Technologies
We use cookies, web beacons, tracking pixels and similar technologies to collect information about how you interact with our Site. This helps us provide you with a better browsing experience and understand our audience.

You can opt out of certain cookies by modifying your browser settings. Please note that disabling cookies may affect functionality of the Site.

6. How We Share Your Information
We may disclose your information in the following circumstances:

  • With trusted third-party service providers who assist us with operating our Site and Services (e.g., email service, analytics, payment processing, CRM). These providers are contractually bound to protect your data.

  • If required by law or legal process (e.g., subpoena, court order), or to respond to governmental requests.

  • To protect our rights, property or safety, and that of our users or others.

  • In connection with a business transaction (e.g., merger, acquisition, sale of assets) — you will be notified and given a choice if your personal data is transferred.

We do not sell your personal information to third parties for their direct marketing purposes.

7. International Data Transfer
Your information may be transferred to — and stored at — a destination outside your country (including the United States) where data protection laws may differ. By providing your data, you agree to its transfer.

8. Data Retention
We will retain your personal information only as long as necessary for the purposes described in this Privacy Policy, or as required by law. When no longer needed, we will securely delete or anonymise your data.

9. Your Rights (where applicable)
Depending on your jurisdiction, you may have the following rights:

  • To access the personal information we hold about you.

  • To request correction or update of inaccurate or incomplete information.

  • To request deletion of your personal information.

  • To restrict or object to our processing of your personal information.

  • To withdraw consent (to the extent we rely on consent).

  • To data portability (receive your data in a structured, commonly used format).

If you wish to exercise any of these rights, please contact us using the details in Section 11 below. We may require proof of identity before acting on your request.

10. Security of Your Information
We have implemented appropriate technical and organisational measures to protect the data we collect and store. However, no method of transmission or storage is completely secure — we cannot guarantee absolute security.

11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:

VantaLoop Retail
Email: info@vantaloopretail.com

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make any significant changes, we will post a notice on our Site and update the “Last updated” date above. Your continued use of our Site and Services after those changes will constitute your acceptance of the updated policy.

13. Additional Disclosures (if applicable)

  • Third-Party Links: Our Site may contain links to third-party websites; we are not responsible for their privacy practices.

  • Children’s Privacy: Our Site and Services are not directed to children under the age of 13 (or higher where applicable). We do not knowingly collect information from children.

  • California Privacy Rights: If you are a California resident you may have additional rights under the California Consumer Privacy Act (CCPA).

  • EU/UK GDPR: If you are located in the European Economic Area (EEA) or United Kingdom, we are the “data controller” of your personal data and your rights are as described above.

Thank you for trusting us with your information. We appreciate your business and are committed to safeguarding your privacy.